Trade & Workshop Program
Workshop-direct Commodore parts, dispatched before your customer's car hits the ramp again.
Net-30 terms. 3,400+ SKUs covering every VB–ZB generation. Same-day dispatch from Laverton North before 2pm AEST. Built for the mechanic who can't afford a parts delay holding up a job.
-
92%
same-day dispatch
before 2pm AEST -
3,400+
active SKUs, VB
through ZB -
2.4 min
average hotline
wait time
Account Tiers
Three account types. One form. Net-30 on approved credit.
Pick the tier that matches your monthly Commodore parts spend. Most independents start at Workshop, move to Pro inside twelve months, and consolidate to Trade Retailer once they're drop-shipping to other workshops.
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Tier 01
Workshop
Independent mechanic, panel beater or specialist doing 5+ Commodore jobs a year.
- Net-30 terms after first three COD orders
- Trade pricing: 12–18% off retail across SKUs
- Free freight on orders over $250 ex GST
- Same-day dispatch before 2pm AEST
- Hotline access during business hours
Typical spend: $1,500–$6,000 / month
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Tier 02 — Most Common
Pro
High-volume workshops, LS/L77 specialists, dyno tuners, restoration shops.
- Net-30 from day one with approved credit
- Trade pricing: 18–24% off retail
- Dedicated account rep (real human, direct mobile)
- Priority pick & pack — 96% same-day dispatch
- Hotline: extended hours, direct LS/L77 escalation
- Reserved stock on high-rotation HSV & Walkinshaw SKUs
Typical spend: $6,000–$25,000 / month
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Tier 03
Trade Retailer
Other parts shops, e-commerce resellers and regional distributors reselling Commodore parts.
- Reseller pricing: 24–32% off retail
- Drop-ship fulfilment with plain-label invoicing
- Net-30 / Net-60 terms on approved credit
- API & EDI ordering for stock-on-hand sync
- MAP (minimum advertised price) policy enforced
- Co-op marketing credit on quarterly volume
Typical spend: $25,000+ / month
The Differentiators
Why workshops stop ordering from the general auto parts warehouse.
Generic parts chains treat Commodore SKUs like a footnote. We built the catalogue around them — and the operations behind it.
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01
Price-match guarantee on any authorised Australian Commodore retailer.
Send us the competitor invoice. We match the landed price on identical SKU and brand within one business day — including freight. No phone calls, no "manager approval", no fine print on identical-condition clauses.
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02
92% same-day dispatch before 2pm AEST from a 1,800m² Laverton North warehouse.
Your order doesn't sit in a national DC queue for three days. It walks down the aisle, hits the pick-face, and goes on the 4pm courier run. 92% of orders placed before 2pm AEST ship the same day — verified across 11,400 orders in the FY24 audit.
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03
In-house LS / L77 / LFX technical hotline. 2.4 min average wait. 87% first-contact resolution.
When you're three hours into a VE L77 intake manifold swap and the torque spec doesn't match the workshop manual, you don't want a call centre reading from a script. You get a forum veteran — three of our hotline staff are qualified auto-electricians, the rest are ex-workshop techs who post on the forum under their own names.
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04
Every product page links to real install threads. Torque specs, known issues, photo evidence — not marketing copy.
No other Commodore parts catalogue documents the failure modes of an LS3 valley plate or a ZB 2.0L turbo PCV hose. We do, because our forum has 2.1 million posts of mechanics posting what broke and what fixed it. Product pages link directly to the threads.
Onboarding
From ABN to first order in 48 hours.
Most approved applications go live inside two business days. The credit check is run by a person, not an algorithm, and we'll phone you if anything looks ambiguous on the form.
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Step 01
Submit the trade application
Business name, ABN, primary contact, monthly Commodore parts spend estimate, and a copy of your current trade certificate or workshop registration. Takes about four minutes.
~4 min -
Step 02
Credit check & tier assignment
One of our accounts team (in Laverton North, not a call centre) runs a credit check and matches your stated spend to Workshop, Pro or Trade Retailer. ABN-only traders are flagged for manual review.
<1 business day -
Step 03
Account activated, login & net-30 terms issued
You receive an email with portal login, your tier-specific price file (CSV or API), and net-30 payment terms. Dedicated rep introduced if you're a Pro or Trade Retailer account.
Same day as approval -
Step 04
First order dispatched same-day from Laverton North
Place the order before 2pm AEST, it's on the courier run by 4:30pm. StarTrack overnight to metro VIC/NSW/QLD, 2–3 days regional. Tracking hits your inbox and the trader's phone.
Same day, before 4:30pm AEST
What you'll need: ABN, trade certificate or workshop registration, one form of photo ID for the primary contact, and a recent invoice or quote history if you're claiming Trade Retailer status.
The Numbers
The numbers a workshop owner wants to see before signing a trade credit form.
- 92% Same-day dispatch rate for orders placed before 2pm AEST
- 87% First-contact resolution on the technical hotline
- $4.8M AUD FY2024 revenue, up 31% year-on-year
- 14staff Full-time team in Laverton North — including 3 qualified auto-electricians
- 3,400+ SKUs Active catalogue covering VB through ZB, HSV & Walkinshaw
- 2.1M+ posts Forum activity since 2011 — 14 years of Commodore documentation
- 18,200+ members Active forum members, 9 volunteer moderators across AU & NZ
- 2022&2024 Street Machine Magazine — Best Online Specialist Retailer
Apply
Apply for a trade account — ABN, business name, monthly spend. Decision in one business day.
Fill the four fields below. An accounts team member in Laverton North will phone you within one business day to confirm tier and credit terms. No algorithms, no offshore call centre.